~ click for answers to questions ~
Can I visit Cappadocia any time of year?
Yes, you can. Museums are open every day all year round, and there are tours and balloon flights every day too. During Ramadan most restaurants are open. For cold weather, we have lovely warm rooms at Cave Konak Hotel.
What's the weather like in Cappadocia?
Cappadocia has four very clear seasons, each with special associations for Cappadocians:
Spring: the nightingale's song, wild flowers, and the overpowering scent from the Russian Olive.
Summer: strawberries, cherries, apricots, and the sweetest oranges from the cave depots.
Autumn: grapes, and making pekmez (grape molasses) and tomato paste in the garden.
Winter: snowmen or sun, skiing on Mount Erciyes, and warm, cosy stone and cave houses.
In summer, especially in August, the hottest temperatures can reach 40 degrees Celsius (104 degrees Farenheight), but there is a cooler breeze to offset the heat. In addition, humidity is low, so it is cooler in the shade.
As the world's weather is changing, the air seems to be getting cooler in Cappadocia, which means that even in late spring and early autumn, evenings can be cool enough to require a cardigan or light jacket.
Winter, especially January, can be very cold with snow followed by sunny but cold days. All days are suitable for tours, museums are open every day, and if you are lucky enough to be here in the snow the countryside looks awesome.
How much are your rooms?
Our room prices are all listed on the page Choose your Room ››
In addition there are some special deals if you book through this website only. You can see the details and how to book on our page Room Deals ››
We also have some package deals with balloon flight, tours, accommodation and airport transfers included, see our page Package Deals ››
How can I check room availability?
Start the booking procedure, enter your dates and number of persons: Check Availability Now ››
If you don't have availability, what can I do?
Definitely get in touch with us by Email or WhatsApp. We may be able to reorganise some bookings to accommodate you.
What about babies and children?
All children are welcome.
A baby crib needs to be confirmed with us at the time of booking. We can provide 1 baby crib free of charge per room, subject to availability.
Any child 3+ years counts as a person in the room.
If you have a large family please do not hesitate to contact us as we can accommodate families of 5 or even 6 (if the children are smaller) in the same room.
How can I change my reservation?
If you have booked with any other hotel booking website or travel agency you must contact them directly. You will see how to contact them on your booking confirmation slip.
If you have booked with us directly and you have chosen a pay later reservation type, you can change or cancel your reservation subject to the rules on your reservation confirmation paper.
If you have booked with us directly and you have chosen a non-refundable payment type, you may contact us about changing the date of the reservation. If we feel we are able to resell the room in the time period we may agree to changing the date of your reservation subject to availability and any price increase.
Please note that reservations are not transferable (you cannot pass your reservation on to anyone else).
If in doubt please do not hesitate to contact us.
Which airport is best? Kayseri or Nevsehir?
You can choose either airport, whichever is best for your flights.
Nevsehir is a little closer but the shuttle drops off at more hotels first.
Kayseri is a little further but we are one of the first drops.
If you don't want to pay a large taxi fare, please book a shuttle bus or private transfer with us before you travel.
Coming by Bus?
Bus travel in Turkey is cheap but there are no toilets so you have to wait for the scheduled stops. In addition if you are traveling overnight you will be sleeping in your seat.
When purchasing your ticket make sure you book with a company that comes into Urgup. Make sure that your destination "Urgup" is written on your ticket.
Many bus companies change from the big bus to smaller transfer buses in Nevsehir. Just make sure that you and your bags are on the correct transfer but.
When coming into Urgup asked to be dropped at the Central Mosque (Merkez Camii – pronounced "jaa–mee") which is just opposite the Turkish Bath (Hamam) in the town center. Cave Konak Hotel is just behind the mosque. If you continue on to the bus station it is no big deal – about 5 minute walk or a short taxi ride.
What clothes should I pack for Cappadocia?
Walking shoes with good grip (even for open air museums)
Trousers (not white) if you are going to do any walking or ballooning
Something warm for evenings and your early morning balloon flight
Sunglasses useful even on winter days
Winter is cold, and spring and autumn changeable - so plenty of layers, a good jacket or coat as well as hat, scarf and gloves.
In addition, do not forget to pack a good camera with lots of memory and spare batteries, and a small flashlight is good for exploration.
Can I wear shorts and sleeveless t-shirts?
Yes, of course. While Cappadocia is a more traditional place, the local people are used to tourists and even university students who have different ideas about dress. However, please bear in mind that it's not the same as staying at a beach resort.
How should I dress to visit a mosque?
Men should cover their legs (trousers not shorts) and shoulders (not sleeveless).
Women should cover their legs (trousers or longer skirt) and shoulders (at least short sleeves), and not show a low neckline. In addition, women should cover their hair completely.
Is it safe to drink tap water?
Locals (like us) drink tap water. Bottled water is widely available and cheap.
Do I need an adaptor for my electrical appliances?
Turkey has a 230v AC system which is lower the UK’s 240v system so an adaptor is not needed. However if you arrive from the US or other country that has a 220v system or lower an adaptor is advisable.
Please note: many appliances have their own internal adapters (such as laptop computers and digital cameras). You should check the information on the back of the appliance.
What type of electric socket is standard in Turkey?
Sockets in Turkey require two round pins. Sockets are usually the recessed variety.
You quote in Euros. Can we pay in a different currency?
You can pay in Euros, US dollars, or Turkish Liras. We use the exchange rates given by the Turkish Government Central Bank.
Are there any ATM (cash) machines near your hotel?
Yes, only two minutes down the road on foot. There are many different banks, and some even dispense Euros and US Dollars as well as Turkish Liras.
What should I tip?
Tipping is not compulsory. If you are unhappy you should not give anything, if you are really happy you should leave more. It is an expression of appreciation, and it is always very much appreciated.
Tours: Please give to the driver and guide separately (you may prefer to give in envelopes). On a private tour the average is 10–15 US dollars per day to the driver, and 25–30 US dollars per day to the guide. However there are no limits.
Hotels: For the ladies who clean your room it is traditional to leave a small tip of 1–5% in the tip box in the room or under the pillow. For general hotel tips there is a box in reception and another at breakfast. You may wish to tip the person who helps you with your bags.
Is Turkey a Muslim state?
The short answer is no. After the Turkish war of independence, Mustafa Kemal Ataturk and his colleagues established the new Republic of Turkey as a secular state. However, 95% of the population is Muslim.
Do women have to cover their hair?
Only when visiting a mosque. In all other places it is for the woman to decide. Many women who hold strong religious beliefs choose not to cover their hair.
What about alcohol?
Alcohol is widely available in Turkey. Most people believe drinking alcohol is a question of personal choice, and quite a number choose to do so, even if they obey other Muslim practices. Others are strongly against alcohol.